Reviews

5.0

★★★★★

Average rating from 3 published reviews

★★★★★

Allium Housing have an amazing team of support staff who support several of my young people (care experienced). The communication I have had with the staff team, their willingness to go above and beyond, and their general positive attitude has been amazing and has really helped the young people I have housed with them to develop, be supported and feel safe.

Personal Advisor
With Allium Housing for 6–12 months
Read the full review

Quality of support 5.0

  • Communication from staff
    ★★★★★
  • Professionalism of staff
    ★★★★★
  • Respect and dignity shown
    ★★★★★
  • Responsiveness to needs
    ★★★★★
  • Quality of support provided
    ★★★★★
  • Safeguarding and risk management
    ★★★★★
  • Partnership working with professionals
    ★★★★★
  • Progress towards goals and independence
    ★★★★★
  • Overall experience of the service
    ★★★★★

Accommodation standards 5.0

  • Cleanliness of accommodation
    ★★★★★
  • Safety and security
    ★★★★★
  • Standard of furnishings and facilities
    ★★★★★
  • Maintenance and repairs
    ★★★★★
  • Suitability of accommodation to meet needs
    ★★★★★
  • Overall quality of accommodation
    ★★★★★

Outcomes

  • Improved independence
  • Improved tenancy skills
  • Improved emotional wellbeing
  • Improved physical health
  • Improved engagement with services
  • Improved education, training or employment opportunities
  • Reduced risk of homelessness
  • Increased confidence

Positive outcomes

We have had some pretty serious safeguarding incidents which have been dealt with by the support team, notably Chloe, Zoe, Helen, Taylor and Penny. Their support has been amazing and of the highest standard in terms of understanding what the young people need, understanding how to work in a trauma-informed way, and being good, caring people who want good outcomes for the young people they support. The team have a fantastic way of building trusting relationships, and I've seen first hand how that's contributed to keeping young people safe or helped the young people return after incidents or traumatic experiences.

Why they recommend us

A very caring and experienced staff team, who never give up on our young people and clearly have their best interests at heart. I feel that I can trust the team in my absence to support my young people and make the right decisions on how best to support them.

How we could improve

Just keep doing what you're doing!

Would recommend Allium Housing:
Yes

★★★★★

They have made me feel secure and safe and happy. Helped to be more independent

Service User
With Allium Housing for 6–12 months
Read the full review

Quality of support 5.0

  • Communication from staff
    ★★★★★
  • Professionalism of staff
    ★★★★★
  • Respect and dignity shown
    ★★★★★
  • Responsiveness to needs
    ★★★★★
  • Quality of support provided
    ★★★★★
  • Safeguarding and risk management
    ★★★★★
  • Partnership working with professionals
    ★★★★★
  • Progress towards goals and independence
    ★★★★★
  • Overall experience of the service
    ★★★★★

Accommodation standards 5.0

  • Cleanliness of accommodation
    ★★★★★
  • Safety and security
    ★★★★★
  • Standard of furnishings and facilities
    ★★★★★
  • Maintenance and repairs
    ★★★★★
  • Suitability of accommodation to meet needs
    ★★★★★
  • Overall quality of accommodation
    ★★★★★

Outcomes

  • Improved independence
  • Improved tenancy skills
  • Improved emotional wellbeing
  • Improved physical health
  • Improved financial stability
  • Improved engagement with services
  • Reduced risk of homelessness
  • Increased confidence

Would recommend Allium Housing:
Yes

★★★★★

They have improved me in ways I couldn’t figure out

Service User
With Allium Housing for over 12 months
Read the full review

Quality of support 5.0

  • Communication from staff
    ★★★★★
  • Professionalism of staff
    ★★★★★
  • Respect and dignity shown
    ★★★★★
  • Responsiveness to needs
    ★★★★★
  • Quality of support provided
    ★★★★★
  • Safeguarding and risk management
    ★★★★★
  • Partnership working with professionals
    ★★★★★
  • Progress towards goals and independence
    ★★★★★
  • Overall experience of the service
    ★★★★★

Accommodation standards 5.0

  • Cleanliness of accommodation
    ★★★★★
  • Safety and security
    ★★★★★
  • Standard of furnishings and facilities
    ★★★★★
  • Maintenance and repairs
    ★★★★★
  • Suitability of accommodation to meet needs
    ★★★★★
  • Overall quality of accommodation
    ★★★★★

Outcomes

  • Improved independence
  • Improved tenancy skills
  • Improved emotional wellbeing
  • Improved physical health
  • Improved financial stability
  • Improved engagement with services
  • Improved education, training or employment opportunities
  • Reduced risk of homelessness
  • Increased confidence
  • Made me better

Would recommend Allium Housing:
Yes